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Building a membership program in your practice to drive retention & loyalty

Learn how to create a membership program that drives patient retention, loyalty, and recurring revenue.Watch now!

On-demand

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What you'll learn

It can be up to 8x more expensive to acquire a new patient than it is to retain an existing one.

In this course, attendees will learn…

Different types of membership & loyalty programs providers can offer in the practice.
How other practices leverage membership programs to increase retention rates, lifetime value, patient outcomes, and recurring revenue.

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Meet your speakers

Audrey Neff

Senior Director Marketing Strategy

Audrey Neff currently serves as the Senior Director of Marketing Strategy for PatientNow, which provides practice management solutions for more than 5,000 aesthetic businesses worldwide. Audrey brings a decade of experience in the medical aesthetics & wellness fields, with a strong passion for helping practices achieve maximum success in their business. She is an international speaker, award-winning peer-reviewed author, host of the True to Form podcast, frequent industry contributor to market research, and has personally been invited to lecture for some of the largest aesthetic brands worldwide, including Obagi Medical, Sinclair, and Merz Aesthetics.