Customer testimonials

It's never easy to change what's working — but we took the leap last Fall and have been very pleased with the improvements made.

Kristy Murrow

Mariposa Aesthetics & Laser Center

Our medical EMR was a nightmare for charting and tracking aesthetics, but PatientNow made the transition easy.

Kris Davis

Denver Vein Center / Evexias Denver

I'm with a patient and can't get to my phone, so my AI secretary can step in.

Lori Robertson

Skin Perfect Med

We use AI to call leads immediately, not hours later when they finally pick up.

Molly Bailey

Face Forward Aesthetics

When patients come in, we can see their photos and strategize around their specific concerns. RxPhoto has really changed the way we practice — and differentiates us from a lot of other clinics.

Dr. Ariel Soffer

Soffer Health Institute

With RxPhoto, I can ghost images to get exact before-and-after photos and confidently delegate photography to any staff member — knowing the results will be consistent every time.

Dr. Aeron Sheffield, DNP, AGNP-C

Ethos Medspa

I really think all across the board in terms of how we are interacting with our patients is facilitated tremendously through PatientNow.

Dr. Tanya Atagi

Atagi Plastic Surgery

It booked the appointment quickly and asked the right questions.

Charlotte Drumi

Aspen Dental

Before RxPhoto, every angle was different. Now we capture photos exactly how we want, perfectly consistent every time. Patients love it — we send their photos directly, HIPAA compliant, knowing they're fully protected.

Noelle Villella

Cleavage Clinic New York

When we decided to open the spa, we went straight to PatientNow. My team speaks very highly of our customer success manager — always responsive, always on it. We're very happy and excited to add the AI features next.

Hussam Eddin

Excellence Health Medical Spa

After just 190 days of using PatientNow's recall feature, 70% of our patients are returning for another treatment. A significant impact on our business.

Dan Deneui

Evexias Holdings

One of our favorite features are the Treatment pathways. It's just so easy to use it to increase patient retention. Botox for example, every 3 months they get a text and we don't have to do anything. Everything is already set up. Patients just respond.

Anna Ferrin

Denver Vein Center / Evexias Denver

As far as every day, we rely a lot on treatment pathways.

Laura Oliver

Atagi Plastic Surgery

Ghosting really helps us demonstrate progress that's sometimes hard to articulate. It's a game changer in how patients perceive their results.

Mendel Bell

Touch MedSpa

We retain 75-80% of inquiries now. Before, we were losing 45% of patients who called or emailed for appointments.

Laura Sudarsky

Esse Plastic Surgery

Recura’s AI calls leads instantly and books consults via text—an absolute game changer. I’m already seeing how many bookings I was missing.

Terica Paige

Dallas Aesthetic Studio

It was designed for plastic surgery practices. . . because it offers everything.

Dr. Tanya Atagi

Atagi Plastic Surgery

SecurePayNow is a huge benefit for us. We actually don't run any credit card machines anymore. End of day used to be so cumbersome balancing all the systems. We can easily process prescriptions with cards on file. Check out is so much faster with SecurePayNow.

Kris Davis

Denver Vein Center / Evexias Denver

Being able to easily show before and after photos has helped me dramatically improve my consultation conversion rate.

Dr. Travis Shaw

Synergy Face + Body

Having the means to achieve consistency and reproducible photo documentation is of paramount importance to growing the cosmetic industry.

Dr. Christopher Chung

Sono Bello

I love PatientNow Reports. I use all the reports: sales tax report, commission report, everything. It's easy to view the reports and analyze them. That part I really like. I check them every single day.

Gay Smith

Believe Aesthetics and Wellness

Memberships helped to build loyalty. There is a medspa across the street, half a mile down the road — they are everywhere. Memberships prevent patients from going elsewhere when they have money here to spend.

Leslie Carey

Believe Aesthetics and Wellness

Switching from Mirror to RxPhoto saves me close to 15 hours a month. Before-and-afters at my fingertips in every exam room, and patient satisfaction for injectables is up — because I capture after photos immediately.

Lindsay Van Meter

Southlake Plastic Surgery

I cannot say enough good things about PatientNow. I've been working with them for several months before opening and I'm already seeing results — my phone is already starting to ring.

Christina Imes

Tru Male Medical

I needed help answering calls and booking appointments, but I wasn't ready to hire a full-time receptionist.

Enki Nichols

Lone Tree Aesthetics Medical Spa

The communication hub in PatientNow has changed our lives significantly.

Leslie Carey

Believe Aesthetics and Wellness

We cross-reference constantly across front desk, patient care coordinators, administrative staff, estheticians, and wellness providers. PatientNow facilitates that seamlessly.

Laura Oliver

Atagi Plastic Surgery

If a patient falls off a pathway, we can run a report to follow up with these patients and reschedule their appointments.

Kris Davis

Denver Vein Center / Evexias Denver

Everybody worries about slow months in aesthetics. But you're losing patients by not calling back fast enough.

Miranda Lawrence

Forte Faces Inc

RxPhoto has totally streamlined my process and enables my staff to capture high quality and consistent before and after photos at every patient encounter.

Dr. Robert Goodman

Springfield MA

PatientNow paid for itself within the first 6 months in reduced transcription and clerical costs alone!

William Beeson, M.D.

Beeson Cosmetic Surgery

PatientNow allows us to grow without feeling overwhelmed by more systems or more manual work.

Dr. Robyn Daugherty

Daugherty Plastic Surgery

PatientNow has helped us streamline our operations and reduce administrative burdens. As a result, we're able to provide more personalized and effective care to our patients.

Dr. Peter Capizzi

Capizzi MD Cosmetic Surgery & Med Spa

We made the transition from Mindbody to PatientNow and haven't looked back. The EMR, scheduling, billing, and POS were a no-brainer — and the transition itself felt like it happened overnight, with everything seamlessly in place.

Haleigh Foster

Pier Medical Aesthetics

RxPhoto is THE best value clinical photography solution!

Dr. Christopher P.

The Godek Center

I love the way PatientNow tracks communications. I like that the communications aspect of it is super centralized and you can see everything. Notes, text messages that people have sent out, appointment reminders received, that keeps us really honest and we are not digging around for things.

Olivia Capizzi

Capizzi MD Cosmetic Surgery & Med Spa

The vast majority of consumers use technology to manage expectations and validate their results. Our clinicians rely on RxPhoto for those educated conversations with surgeons and patients.

Lyndie Moore

Sono Bello

PatientNow Essentials keeps our schedule, charts, and payments in one intuitive place. It handles memberships, deposits, and recurring payments seamlessly — and automated reminders make staying connected between visits feel effortless.

Hayden Alamo

Harmony Med Spa

I use the "patients by appointment type" to send out blast about promotions.

Anna Ferrin

Denver Vein Center / Evexias Denver

I use no show and cancellation reports to see where we can improve. This is an important report for us.

Kris Davis

Denver Vein Center / Evexias Denver

One of the best capabilities is the tool to compare before and after pictures in order to see progress and results.

Lauren Martin

Miami Vein

RxPhoto is the leader in medical photography — helping providers reduce inefficiencies, provide more coordinated care, and measurably raise patient satisfaction.

Chris Cabell

RxPhoto

We give patients control over their photos. Some say yes, some say no — and that's perfectly fine. HIPAA compliance and respecting privacy is our priority.

Mendel Bell

Touch MedSpa

When my team isn't working, we still have someone answering our phones—and they literally cloned my voice.

Lauren Pohle

Modern Med

Everyone we've worked with has provided excellent customer service and communication to ensure we're on the same page and happy with our direction.

Becky Larson

Med Spa

PatientNow has the best customer service around — easy to reach, quick to resolve, and a user-friendly design that everyone in the office loves.

Liseli Ramos

Tonicity Health & Wellness

I added weight loss and it was easy for me to go in and replicate a consent form and just upload the changes.

Leslie Carey

Believe Aesthetics and Wellness

We went from closing 45% of consultations to over 90% since using RxPhoto. Showing real results and helping patients visualize what's possible — including Kiosk Mode — made all the difference.

Mendel Bell

Touch MedSpa

I've been a customer for over 8 years. My practice revenue has more than doubled, with huge gains in efficiency and streamlined operations across the board.

Dr. Stanley Okoro, MD, FACS

GeorgiaPlastic

At Touch MedSpa, the moment you walk through our door, you get a picture with RxPhoto.

Mendel Bell

Touch MedSpa

The consent, the photos — everything is just in one place. Certain platforms only work for med spas, but PatientNow accommodates both our surgical and non-surgical entities seamlessly.

Kayla Lemons

4-Location Surgical & Non-Surgical Practice

Easily upload to HIPAA cloud storage, print photos for insurance pre-approval, and compare images across the treatment timeline — it's a genuinely complete photo workflow.

Joseph T. Jenkins

Tri-State Vein Center

I like the photo ghosting feature where we have the ability to shadow the before photo to capture a perfect after photo.

Donna Potter

Southeastern Vein Specialists

This AI is an exact copy of my voice, and people have been loving it.

Sonya Reyes

Lisse Aesthetics

My AI receptionist: She’s great at handling customer service questions in real time and sounds just like me.

Ashley Reese

The Standard Med Spa

As soon as we had our first webinar, I was sold. Switching from Mirror to RxPhoto, the learning curve for me was virtually nonexistent — if you can update your iPhone, you can learn this.

Lindsay Van Meter

Southlake Plastic Surgery

It makes our life so much easier with all the different reminders and follow-ups, keeping patients on schedule. It keeps patients coming back by staying in front of them.

Laura Oliver

Atagi Plastic Surgery

I like knowing our photos are secured from a state and federal standpoint. Without RxPhoto, it becomes a DIY process that's terribly time consuming.

Dr. Jeff Birchall, M.D.

Dermacare Medical Aesthetics

Because of PatientNow, my retention rate for injectable patients has climbed from 50% to 70-80%. And I can pack the power of my entire office staff in my hand on an iPad.

Dr. Peter Capizzi

Capizzi MD Cosmetic Surgery & Med Spa

We came from old-fashioned paper charts — that was the initial draw. Now, nine years in, PatientNow keeps our inventory tracked, our reports dialed in, and we're still growing.

Sarah Bengelsdorf

Franklin Skin and Laser

I had used PatientNow before, so I knew it could handle the pace of a surgical practice. It keeps our leads, communication, and workflow connected, so I can stay focused on operating, not managing systems.

Dr. Robyn Daugherty

Daugherty Plastic Surgery

RxPhoto is amazing — easy to use, and photos are always cataloged properly so they're easy to find exactly when you need them.

Manu Aggarwal

Vein Care Center

With RxPhoto, managing patient photos is no longer a time-consuming chore. No need to upload and label — the software handles it for my staff automatically.

Dr Omar Fouda Neel

Touch MedSpa

Now we have streamlined processes for when a patient comes in for a follow-up. What documents are required for that type of follow-up instead of chasing them around the office where things can disappear, it is very centralized and easy.

Olivia Capizzi

Capizzi MD Cosmetic Surgery & Med Spa

I was apprehensive about using a new technology, but within a day I was up and running — and now I don't know how I survived without it.

Dr. Kami Owen

You Only Younger

Our patients appreciate seeing their progress laid out visually — it builds trust in us as providers and motivates them to stay committed to their treatment journey.

Mendel Bell

Touch MedSpa

It integrated seamlessly, it's amazing for before and after photos, and it lets you chart very proficiently. The ability to tailor and customize templates puts it in a class of its own. By far a stellar software.