Meet Recura
Now part of the PatientNow family: Recura instantly responds to every call, text, and web lead, so you can win more patients, fill your calendar, and free up your front desk. Fully integrated with PatientNow, built to drive your growth.
Exclusively available to PatientNow Essentials and Pro customers, our deep integration with Recura creates a fully integrated extension of your team, handling booking, scheduling, rescheduling, and cancellations automatically and seamlessly. This means your front desk can focus on what matters: showing up for customers.
Soon, you’ll see our integration deepen across PatientNow, allowing you to automatically run campaigns, complete payments, and fill up your schedule with your waitlist using AI tools that are customized to your practice, your offerings, and your voice.
PatientNow + Recura is your 24/7 front desk, sales team, and booking coordinator in one. Automating bookings, reschedules, and cancellations so no opportunities slip through the cracks.
Call and text new leads in <30 seconds, so you're always faster than the competition
Round-the-clock coverage that qualifies leads, responds instantly, and books appointments in real-time
Let automation handle the busywork so your team can focus on delivering an exceptional patient experience
Trained on your services, fluent in multiple languages, and voice-cloned to sound like you
Recura now collects deposits automatically at booking, follows up on unpaid appointments, and release unpaid holds from your calendar so your team spends less time chasing payments.
Answers every inbound call and text instantly, day or night. Never miss an opportunity, even after hours or during peak times
Book appointments directly on your PatientNow calendar and transfer to your staff only when needed. Recura will handle your scheduling, rescheduling and cancellations without you lifting a finger
Voice cloning and multilingual support ensure every client hears a familiar, welcoming voice in their preferred language—building trust, boosting retention, and setting your practice apart
Recura does not stop at booking. It secures deposits automatically, sends payment reminders, and removes unpaid appointments from your calendar.
Instantly calls and texts every lead from forms, landing pages, or your website so you’re always first to connect
Answers questions about services, pricing, and promos, while identifying hot leads to move them closer to booking automatically
Delivers personalized outreach based on behavior and interest until curiosity becomes a confirmed appointment
Greets visitors immediately, answers questions, and builds trust the moment they land on your site
Captures contact info and converts up to 15% of traffic into consults
Trained on your services, tone, and FAQs so every message feels personal, polished, and on-brand
Yes. We train the AI on your brand voice, business practices, and communication style so every interaction feels authentic. It can even clone your voice for a seamless, human-like experience and serve patients in their preferred language with multilingual support.
Yes. Our AI platform is fully HIPAA compliant to keep your practice and patient information protected at all times.
Not at all. The AI handles repetitive tasks—like answering FAQs, booking, and rescheduling—so your team can focus on delivering exceptional patient care.
It automatically transfers the call to your team or leaves a detailed note for follow-up. Notes can be routed by category (e.g., billing → billing team), and the assigned staff member receives both an email and a call notification.
You decide when the AI answers. It can pick up only if no one at the front desk answers after a few rings, handle after-hours calls automatically, or take all calls 24/7—fully customizable to fit your workflow.
The AI automatically captures and qualifies leads from calls, texts, web chats, and form fills, then routes them to the right follow-up sequence or books directly into your schedule.
Yes. If a patient asks for a callback in 15 minutes, the AI will do it. If they request a text with directions or a link, it sends it instantly.
Yes. With the Recura + PatientNow integration, Recura can automatically send secure deposit requests during the booking process, follow up with unpaid customers by text, and cancel unpaid holds within 30 minutes so your team does not have to manage the process manually.