Patient Retention is King: Building a Membership Program in Your Practice

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It can be up to 8x more expensive to acquire a new patient than it is to retain an existing one. In this course, attendees will learn some of the different types of membership and loyalty programs providers can offer in the practice to help increase retention rates, lifetime value, patient outcomes, and recurring revenue.

Presented by: Audrey Neff, Director of Marketing, PatientNow & RxMarketing

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Your Reputation is King: Strategies to Drive More Google Reviews in Your Practice

Audrey Neff currently serves as the Senior Director of Marketing Strategy for PatientNow, which provides practice management solutions for more than 5,000 aesthetic businesses worldwide. Audrey brings more than a decade of experience in sales and marketing, nine years of which have been in the medical aesthetics field. She is an award-winning peer-reviewed author, an international speaker, host of the True to Form Podcast, and has held faculty positions for 27+ medical associations and conferences across the globe.

Virtual Practice Workshops: Insights From the Experts
Profitable Patient Relationships

Powerful online webinar training, engineered to provide medical professionals with the business and clinical education you need to survive and thrive in 2024 and beyond. Learn from top industry KOLs, including leading healthcare attorneys, practice management experts, finance specialists and successful practice owners just like you — who all share their knowledge, experiences and proven strategies to achieve maximum success in today’s competitive landscape.


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